Help Documentation for Rake Video Chat App
Getting Started
- Installation: Download the Rake Video Chat App from the App Store or Google Play Store and install it on your device.
- Creating an Account: Open the app and click on 'Sign Up' to create a new account. Enter your name, email address, and a secure password.
- Verification: A verification link will be sent to your email. Click on the link to verify your account.
Using the App
- Starting a Video Call: To start a video call, open the app and click on the 'Start video chat' button. You will be peered with a random person to chat with; you can skip the person if you're not interested in chatting with them.
- Joining a Video Call: To join a video call, click on the invite link you received from the host.
- Ending a Call: To end a call, simply click on the 'Leave Call' button.
Troubleshooting
- Connection Issues: If you're experiencing connection issues, check your internet connection and ensure that you're connected to a stable network.
- Video/Audio Issues: If the video or audio is not working, check your device's settings to ensure that the app has permission to access your camera and microphone.
- Account Issues: If you're unable to access your account, click on the 'Forgot Password' button to reset your password. If you're still experiencing issues, contact our support team at support@rakechat.com or contact@rakechat.com.
Remember, all users must adhere to our Terms of Service, Privacy Policy, Community Guidelines, and Safety Guidelines. Let's make Rake a safe and enjoyable space for everyone!